Edukatz has a strict no-refund policy. Once your course fee is paid and your enrolment is confirmed, the fee is non-refundable. Please read this page carefully and ask us any question before you pay.
1. No refunds
All course fees — SEO, Google Ads, Meta Ads and Complete Digital Marketing — are final and non-refundable. This includes, but is not limited to:
- Changing your mind after joining.
- Not having enough time, or not completing the course.
- Not starting the course after your login is sent.
- Not liking the self-paced practical format (it is clearly explained before you join).
- Technical problems on your own device or internet connection.
- An account suspended for breaking our Terms & Conditions (for example sharing your login or course material).
Why: as soon as you join, you get full access to our course material, practice tools and same-day personal reviews from your trainer — this cannot be returned.
2. Before you pay
Because there are no refunds, we encourage you to:
- Read the full syllabus on the course page.
- Ask us any question on WhatsApp — about the course, the tools, the time needed or the format. We are happy to share screenshots of the student area.
- Choose the right course. If you are unsure, start with one course and upgrade later.
3. The only exceptions
- Duplicate payment: if you are charged twice for the same course by mistake, the extra amount is refunded.
- Paid but not enrolled: if your payment was received but we are unable to give you access to the course, the amount is refunded in full.
Contact us within 7 days of the payment with your payment reference. Approved refunds are sent to the original payment method within 7–10 working days.
4. Upgrades and transfers
- You can upgrade (for example from SEO to Complete Digital Marketing) by paying the difference in fees at the time of upgrade. Downgrades are not refunded.
- Course fees cannot be transferred to another person or exchanged for cash.
Contact us
Edukatz. For any question about this policy: WhatsApp +91 73548 20386.